Track Your Order

Stay Updated Every Step of the Way

We know how exciting it is to receive your order, which is why we make it easy to stay informed throughout the delivery process.

Once your order has been processed and dispatched, you'll receive a shipping confirmation email containing your tracking information (where available).

How to Track Your Order

Tracking your order is simple:

Check your shipping confirmation email.
Click the tracking link provided.
View the latest delivery updates from the courier.

If tracking information is not immediately available, please allow up to 24–48 hours after dispatch for the courier to update their system.

Need Help Finding Your Order?

If you're unable to locate your tracking information or need assistance with your order, our Customer Support team is happy to help.

Email: info@kikico.co.za

Please include:

Your Full Name
Your Order Number
The email address used when placing your order

This helps us locate your order and assist you as quickly as possible.

Delivery Information

Orders are processed within 1–3 business days.
Estimated delivery time is 8–15 business days, depending on your location.
Delivery times may vary during public holidays, promotional periods, or due to unforeseen courier delays.